Conference and Events Floor Manager

NOW IS AN EXCITING MOMENT TO JOIN THE TEAM AT THE HILTON LONDON METROPOLE.

The hotel has just finished a transformational refurbishment, updating all of its Food & Beverage outlets, Bedrooms, Public Areas and Meeting Space, setting us well on our way to becoming Europe's Leading Conference & Events Hotel!

Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, a state of the art fitness centre, four unique restaurants and bars, 35+ meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.

Fancy taking a closer look at our brand new hotel? Check out our socials:

Instagram: https://www.instagram.com/hiltonlondonmet/?hl=en

Linkedin: linkedin.com/company/hilton-london-metrople

WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

A WORLD OF REWARDS

·       Salary of £31,500 per year

·       Smart uniform provided and laundered

·       Free, healthy and high quality meals when on duty

·       Grow your Career 

·       Personal Development programmes designed to support you at every step of your career

·       A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)

·       Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

·       Team Member Referral Program

·       Discounted dental and health cover

·       High street discounts: with Perks at Work

·       Discounted car park

·       Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

·       Modern and inclusive Team Member’s areas

What will I be doing?

·       Manage all Conference and Events floor operations

·       Ensure compliance of brand standards

·       Evaluate guest satisfaction levels with a focus on continuous improvement

·       Awareness of trends and propose ideas to build the range and quality of Conference and Banquet

·       Ensure staffing levels cover business demands and that training is carried out on an ongoing basis

·       Ensure communication meetings are conducted and post-meeting minutes generated

What are we looking for?

·       Strong knowledge of hotel/leisure/service sector

·       Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty

·       Conference and Events Operations experience in a managerial position in hotel/Events Centre or similar

·       Degree or diploma in Hotel Management or equivalent

·       Passion for delivering exceptional levels of guest service

Want to know more about this job?

Contact Joey directly in our Recruitment Team on Joey.billins@hilton.com

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company