Reception Manager - Renaissance London Heathrow Hotel

The Renaissance London Heathrow is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees.

Reception Manager Competitive Plus Great Benefits

We treat our people like family and our guest like royalty!

 

We are looking for a Reception Manager who will represent our brand by delivering and exceeding our guest expectations.

 

What we are looking for:

• Previous experience as a Reception Manager or Supervisor in a hotel would be beneficial but not essential
• Your passion will be to wow our guest with amazing service and efficient check in and out.
• You will be obsessed about brand standards and genuinely care about guest experience and exceeding guest expectations.
• You are a great leader and strive to develop the reception team
• You will have the ability to remain calm during difficult situations or in a very busy environment
• A good working knowledge of Microsoft and knowledge of Reservation Systems (Opera/MARSHA or OnQ).

 

What do we offer:

Our Reception Manager receive some excellent Company benefits:

• A competitive salary
• 28 days paid holiday with an extra 5 days, following 5 years’ service
• Discounted hotel room rates across our hotels, for you and friends and family
• Fantastic Training and Development opportunities
• Uniform and Complimentary Dry Cleaning
• Free Meals on shift
• Pension cover
• Unrivalled Career Progression prospects

 

Apply now to be our new Reception Manager!